_______________________________________________________________
I found the name Nu Fresh on some other site
while googling for "washing machine mold."
After
reading your site, it all makes sense (educated technical sense and common sense)
..the machine manufacturers' faulty testing, the time factor, the chemistry and your cure.
I enjoyed the whole site so much; and laughed out loud as you and Rose emailed each other last year.
If your product is as good as your straightforward and educational website, it will be worth the money, for
sure.
Thank you for working on the smelly washing machine problem
for all of us. An honest answer to the problem will never be given by Frigidaire.
Hope your patent is approved and all the detergent manufacturers put your Nu Fresh right into the jugs, if
that is chemically feasible.
Did I read on the "buy Nu Fresh" page that it could be used alone without detergent to do the laundry?
Thanks again. I made my first order today and just know it will clean up my moldy 8 month old front loader.
Godfrey
...it has helped with the smell. Especially with our towels!
I was just wondering if the LG machines
were worse than others. And if there were any other tricks...
I have read your entire site, so I have been using 1 TB of the
HG detergent and I don't use softner anymore. The first time I measured out the 1 TB, I thought...this can't possibly
clean the clothes...but it does! At this rate, with me only doing 2-3 loads per week, I won't have to purchase detergent
for a long time. :-)
Thanks for the quick response too!
Judi
Thanks for the great product. I've been suffering
from horrible rotten washer, stinking up my whole house for 2 years. I was about to give away the washer
before I purchased your product. It did exactly what you said it would do. My clothes
and washer are as good as new.
Thanks again.
Chris
It appears to be working. I did use vinegar and hot water to get a head start
on clearing the smell. Then started using Nu Fresh once a week. It has been working well for several weeks. We are retired
and do not need to do laundry as frequently as we used to, so we definitely fit the profile of those that have the problem.
Dea
Thank
you for your prompt response, but most importantly, the fast shipping. I received the product yesterday – which
is phenomenal.
Before
I ordered your product, I spent quite a bit of time reading “about the overall problem” plus reading your comments
and customers problems. The main reason that I felt confident to try your product is; 1) your thorough responses plus
the attention and concern you expressed, 2) your suggestion for the shock treatment – IT WORKED
beautifully. So the time I waited (all of 2 days) was well spent being able to wash 2 weeks of clothing for a household
of 3 adults and 1 child.
Your
product arrived Monday, the 13th I believe I ordered it on Friday, the 10th , it could have been Thursday
the 9th. Thank you for your prompt shipping, I will look forward to being able to be “smell FREE”
for a long time to come.
Cordially,
Judi
Of all of the shock treatments I tried, the vinegar was the least expensive and most effective. I manually cleaned
soap residue from the door and opening at the same time. I do notice that even if I use the product, after about a week, I
need to run it through the washer again. My Maytag Neptune developed an odor even after I had the seal changed, kept the door
ajar, and live in a dry climate - Tucson. (Now I keep the laundry room window open about one inch too. I think that helps.)
Still thinking about going back to top loading machine. The curious thing is that I remember growing up with a front loading
washer in the fifties and never having this sort of problem. Was the technology different? Thanks very much for your product.
Life in the home is more pleasant.
Nancy
(Nu
Fresh Answer)
(Yes the technology is different.
Yes,
as with all the other products, continued use of Nu Fresh is required.)
I have been using NuFresh for 2 years and I need to re-order. I have
always had a powder and now I see you have it in liquid form. Is this the same product?????
Jill
(Nu
Fresh Answer)
(Same granular product
in a bottle instead of the "can't open" bucket)
I found your site from a Google "smelly washer" search. After
reading all of the information on your site, I think that I am another Rose. I have a HE front-loading
LG washer and dryer that stinks, has scum under the rubber moulding that I can't reach and have clothes (and especially
towels) that just reek. I, too, have gone the bleach, vinegar, baking soda in combinations and alone route
and it just makes everything smell worse. I am at my wits end and am very frustrated. I
do at least 6-8 loads of laundry every weekend but do not have the time to do laundry during the week. I
leave the door and detergent tray open, but it still smells. I have had the washer for almost 2 years and
it started smelling within the first 4-5 months. Nothing has helped and LG just sends form letters that
are useless….
….Thank you for your help. I have been doing some research and it seems like NuFresh
is my next step. Once I hear back from you, I'll place my order. Additionally, as
someone with allergies who is scent sensitive, I really appreciate that your product seems to be unscented. This
also makes my "green" environmentally concerned heart happy.
Thanks again!
Gail
I have a question about washing machines and your product.
A few years ago I never heard of this problem
before. Until I noticed that my clothes started to smell bad. All the tubes in my machine turned out to be fully choked up
with this gray slimey stuff. The pump wasn't even able to pump out the water properly. I cleaned the tubes by hand one
by one, by taken apart half of the machine.
Now family of mine has the same problem.
My question:
Is it possible to clean such a machine that is fully choked with Nufresh? It would safe me and them a lot of work.
And is Nufresh available in Holland? (See, everyone has the same problem…)
Many thanks in advance!
Kind regards,
M.
Jansen
(Nu Fresh Answer)
(The
shock treatment would be required to remove the slimey build-up)
(Nu Fresh is only available
in the US)
....continuing from
another email string:
(Nu Fresh Answer)
(Ah, young grasshoppa… you are learning.
Good to hear from you again!
The most likely reason for your continuing smell is the large amount of detergent you are using.
It is good that you have cut back on the amount. Try to watch something that gets consistently dirty like the boys socks
or something and keep cutting back until you see that these are not as clean as before.
I have a degree in chemical
engineering and decades of experience and this cutting back process is formally known as a “field adjustment”.
Or most people know it as a “guess”…….
Anyway, you will know how much you need for the tough loads.
Tom)
Thank you so much for all your help. Sorry I didn't get back with you sooner. My husband had to deploy
so things were kind of hectic for awhile. I just ordered a 5 lb container and wish you had an even larger size!
I now know I can never be without Nu Fresh again. The washer is not 100% odor free, but it is a major improvement.
Now I only notice the smell when it has been a few days, so it's just a reminder that it's time to put more Nu Fresh
in. I don't really notice a smell on the clothes anymore, so I didn't have to buy new towels either :)
I'll be sure to spread the word!
Thank you again,
Karen
Ok
and thanks. The repairman today did nothing. It was a joke. He said my washer smelled great compared to
others he has seen and there is nothing they can do about it. There will always be water left in the machine because
it stays in the sealed pump, although my smell is not rotten sewage and our clothes are fine. It’s just the buildup
on the outside of the drum like you said.
I’m
sticking with your recommendations, the vinegar shock followed by NuFresh with 1 table spoon of HE powder, because it seems
better than it was.
William
My HE washer sometimes deposits little bits of mildew gunk on the clothes that I wash.
I can see the stuff behind the agitator disks and other places in the machine that I can't get to to clean it out.
I use 1/2 cup of chlorine bleach and hot water and the heavy cycle to clean the machine monthly, but it doesn't
get rid of the gunk. Will this product dissolve that stuff? I have no problem with any
odor - otherwise I'm very happy with the machine and how it cleans.
Kateri
(Nu
Fresh Answer)
(The continued use of
chlorine every month has kept the nasties from growing but it appears that the bearing seal may have failed and the waterproof
grease has entered the drum.
If the Nu Fresh does not remove the gunk it could
be the grease but try the Nu Fresh first it might be just mold)
We originally had the Maytag front loader. We had trouble
with it from the beginning. We decided to get a new one because it smelled so bad. Within
a couple of months of getting the new machine the problems started again. I mainly noticed it with the
towels and the clothing that I air dried. Nothing smelled "fresh". I was going
to buy new towels when my husband talked me into going on the internet to see if this was a "normal" problem with
these types of washing machines and if there was a way to fix it. I came across your website.
I have to admit your product seemed too good to be true. So, I did all kinds of searches to see
if there were any negative reports about the product. Since I didn't find anything I went ahead and
placed my order. By the way, thank you for getting the order in the mail right away.
After receiving the Nu Fresh, I washed
a load of rag towels (in case they got ruined). I didn't see anything wrong so I was on to my "true"
test...the bathroom towels...STINKY!! One wash was all it took!!!!! My towels smell
great, all of our clothes smell great and my laundry room no longer smells.
I am the happiest person on earth
since finding this product!! My husband says that he bets every husband out there probably wishes their
wives were as easy to please as I am!!
Thanks for coming up with such an easy solution to such a stinky problem!!
Jamie
I used the nu fresh all weekend (in the drum and dispenser). If I thought I could have kept my balance, I would
have jumped for joy in the shower when I used my washcloth. For the first time in FOREVER my towels don't stink!!!
My husband thinks I'm crazy for being so excited about this. I am so happy I found this product!! It's
much cheaper than buying new towels!!
Thanks again!!
Jamie (another one)
After using Nufresh my laundry and washer smell fresh right after washing
but the smell returns in several days when washer is not used. Will the smell ever go away totally
Linda
(NU Fresh Answer)
(Sorry
to say … Nature will never give up
Continued treatments are required no matter
what method you use)
